ICSA has developed this unique workflow framework derived from our core values that ensures a systematic approach from enquiry to service delivery that ideates, plans, and executes the optimal solutions to delight the customer.

 

 

 

Comprehensive Enquiry
Understaing your Business & its Requirements
In Depth Study of the Data
Determination of the Service Delivery Process
SINGLE WINDOW CONSOLE FOR COORDINATION & EXECUTION
Establish Basic Cost & Resource Requirements
Customer Discussion & Selecting the Optimal Solution
Establish Business Option & Offer to Customer
Identify Internal Synergies & Cost Rationalization